Property Repairs

Expert repair
services

Contact us
Tenants can now report ROUTINE REPAIRS, click here. This will go directly to our Team who will respond accordingly.

As a tenant, you are also responsible for some repairs and these are detailed below.

Emergency
repairs?

If the repair is an emergency please contact 01376 553221 and follow the message on our voice mail as advised. We will aim to respond ASAP.

Tenants are
responsible for

  • Replacing lost keys and meeting the cost of re-entry if you are locked out
  • Preventing condensation mould and mildew build up
  • Pest and vermin control (We will repair the building to prevent pest access, if necessary)
  • Damage caused through neglect or misuse of the property by you, your family or visitors
  • Cleaning common areas, like closes and staircases, where we do not provide a cleaning service
  • Replacing the smoke alarm battery (We will help if the alarm is inaccessible)
  • Replacing light bulbs

You are expected to pay for the repairs in your home caused by damage, misuse or neglect – Some examples are listed below.

Rechargeable repairs

  • Lock change due to lost keys
  • Blocked toilet
  • Blocked sink/shower
  • Tripped electrics
  • Reseal bath/shower due to condensation build up

Tips to prevent condensation:

See video
Tenants are responsible for treating damp and mould if the dampness is caused by condensation. Condensation is caused by a build-up of moisture in the air and can happen if you don't open the windows often enough, don't heat the property thoroughly, dry clothes indoors or allowing steam to build up while showering or cooking. This video, from the National Landlord's Association, explains what can cause condensation and how you can avoid mould and dampness building up from condensation.

What our clients
say about us

I have been given a Council Flat as I need to downsize but I would like to thank you both for letting the property to me for over 26 years.

Sandra G.

We have been tenants of High Garrett Properties for 13 years and they have always accommodated our needs. Very approachable and any reported issues have a response by an engineer with 48 Hours of the report being made. Such a refreshing company to deal with being the property owners and no third parties to deal with.

Tom F

I would like to say a huge thankyou to you all, Wha wonderful landlords you have been to us. Grae & I have enjoyed 3 happy years and have made happy memories to treasure.

Steph & Grace
Tel: 01376 553221

Phone lines open from
09:30 till 16:30 Monday to Friday

info@hgp-ltd.co.uk
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